RETURNS & EXCHANGES
If you are not satisfied with the delivered item, if it does not fit or does not match your expectations, you may return it according to legal requirements within 14 days without giving reasons. Please send back the item in its original packaging so that it may be delivered to us safely without being damaged during transport.Please address the package to: DUKES Finest Artisan, Jochingergasse 10, 2100 Korneuburg, Austria.
If you have any questions, please send us an e-mail to: office@dukes-artisan.com.
You shall bear the return shipping costs if the delivered item corresponds to the ordered item or you have not yet made the payment or a contractually agreed installment at the time of cancellation. Otherwise you may return the item free of charge and we will reimburse all return shipping costs incurred. Every product undergoes a thorough quality control check at the time of packaging so that we can exclude damage, stains or the like on our part. Hence we only accept returned items that have been treated with proper care on your part.Please understand that we cannot take back garments that have been stained, worn (more than tried on once), washed or dry-cleaned.Any costs incurred by damage caused to the garments through improper handling shall be borne by you.
RETURNS & EXCHANGES
If you are not satisfied with the delivered item, if it does not fit or does not match your expectations, you may return it according to legal requirements within 14 days without giving reasons. Please send back the item in its original packaging so that it may be delivered to us safely without being damaged during transport.Please address the package to: DUKES Finest Artisan, Jochingergasse 10, 2100 Korneuburg, Austria.
If you have any questions, please send us an e-mail to: office@dukes-artisan.com.
You shall bear the return shipping costs if the delivered item corresponds to the ordered item or you have not yet made the payment or a contractually agreed installment at the time of cancellation. Otherwise you may return the item free of charge and we will reimburse all return shipping costs incurred. Every product undergoes a thorough quality control check at the time of packaging so that we can exclude damage, stains or the like on our part. Hence we only accept returned items that have been treated with proper care on your part.Please understand that we cannot take back garments that have been stained, worn (more than tried on once), washed or dry-cleaned.Any costs incurred by damage caused to the garments through improper handling shall be borne by you.
RETURNS & EXCHANGES
If you are not satisfied with the delivered item, if it does not fit or does not match your expectations, you may return it according to legal requirements within 14 days without giving reasons. Please send back the item in its original packaging so that it may be delivered to us safely without being damaged during transport.Please address the package to: DUKES Finest Artisan, Jochingergasse 10, 2100 Korneuburg, Austria.
If you have any questions, please send us an e-mail to: office@dukes-artisan.com.
You shall bear the return shipping costs if the delivered item corresponds to the ordered item or you have not yet made the payment or a contractually agreed installment at the time of cancellation. Otherwise you may return the item free of charge and we will reimburse all return shipping costs incurred. Every product undergoes a thorough quality control check at the time of packaging so that we can exclude damage, stains or the like on our part. Hence we only accept returned items that have been treated with proper care on your part.Please understand that we cannot take back garments that have been stained, worn (more than tried on once), washed or dry-cleaned.Any costs incurred by damage caused to the garments through improper handling shall be borne by you.
RETURNS & EXCHANGES
If you are not satisfied with the delivered item, if it does not fit or does not match your expectations, you may return it according to legal requirements within 14 days without giving reasons. Please send back the item in its original packaging so that it may be delivered to us safely without being damaged during transport.Please address the package to: DUKES Finest Artisan, Jochingergasse 10, 2100 Korneuburg, Austria.
If you have any questions, please send us an e-mail to: office@dukes-artisan.com.
You shall bear the return shipping costs if the delivered item corresponds to the ordered item or you have not yet made the payment or a contractually agreed installment at the time of cancellation. Otherwise you may return the item free of charge and we will reimburse all return shipping costs incurred. Every product undergoes a thorough quality control check at the time of packaging so that we can exclude damage, stains or the like on our part. Hence we only accept returned items that have been treated with proper care on your part.Please understand that we cannot take back garments that have been stained, worn (more than tried on once), washed or dry-cleaned.Any costs incurred by damage caused to the garments through improper handling shall be borne by you.
RETURNS & EXCHANGES
RETURNS & EXCHANGES
RETURNS & EXCHANGES
RETURNS & EXCHANGES
The contractual text will be stored by DUKES Finest Artisan and provided to the customer together with the order information. Registered customers can
access all previous orders in the secure customer area. With the customer’s consent, the e-mail address and name used when registering for the newsletter are permitted to be used by DUKES Finest Artisan for advertising purposes until such time as the customer unsubscribes from the
DUKES Finest Artisan newsletter. All data is used solely for the stated purpose and is never provided to or shared with unauthorized third parties.
DATA PROTECTION DECLARATION
In order to collect access statistics, when visiting the website the following information is recorded:
IP address, the URL of the site accessed, the referrer (previous page linking to the current page), date and time of visit.
This information is used by DUKES Finest Artisan exclusively for internal purposes to collate access statistics and is never shared with third parties.
CANCELLATION RIGHT
In accordance with the Federal Data Protection Act, the customer has the right to find out, free of charge, which personal information is collected and, if necessary, has the right to amend, block or delete such information. Customers can object to the use of their data by sending an e-mail to onlineshop@dukes-artisan.com stating the relevant IP address, as well as the precise date and time the DUKES Finest Artisan website was accessed. The relevant records will then be deleted from the protocol lists.
COOKIES
The DUKES Finest Artisan website uses cookies in order to make your visit more enjoyable and innovative and to facilitate the use of certain functions (e.g. shopping basket). Cookies are small pieces of data sent from a website and stored on a user's computer. There are two types of cookies. The first are “session cookies”, which are deleted once the user closes the browser; the second are “persistent cookies”, which remain on the computer, allowing DUKES Finest Artisan to ‘remember’ the customers when they visit the site again. DUKES Finest Artisan´s partners are not permitted to use cookies to collect, process or use personal information via this website.
FACEBOOK PLUG-IN
This website uses plug-ins from social network facebook.com. This plug-in is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). Accessing a website using this plug-in creates a connection with the Facebook servers and the plug-in is shown on the site by notification to your browser. This notifies the Facebook server which websites you visited recently. If you are logged in to your Facebook account when accessing these pages, Facebook will allocate this information to your personal Facebook-user account. When using the plug-in functions (e.g. by clicking the “like” button) this information is also allocated to your Facebook account; you can prevent this only by logging out before using the plug-in. Further information on the collection and use of the data by Facebook, about your rights in this context and privacy protection options are contained in Facebook’s data protection policies.
DATA PROTECTION